Frequently Asked Questions

Order are due anytime before Monday at 11:59 PM for Saturday delivery. If you need to have an order shipped please reach out. Orders ship out the following Monday.

We cook and delivery our online menu every Saturday. Orders can be picked up at our Kitchen location at 208 Carter Dr.
Suite 13b West Chester, PA 19382 From 8:00 AM to 12: PM on Saturday. Upon delivery you will receive a text with an ETA and a driver
tracker link.

Our food is made from scratch. Food holds for 5 days with a consume by date. Our meals freeze really well which can
extend your food for up to 3 months.

We currently have a 50 mile radius. If you do not fall within the 50 mile radius please check out some of our drop off

We suggest leaving a cooler out with an ice pack to make sure your meals are stored properly and safe.

We recommend that you vent the lid and cook in microwave for approximately 2 mins or until food reaches 165°F.

We offer free delivery to our drop off locations. If you spend more than $150 you will receive free delivery. For home delivery we charge a flat rate of $5.

Pivotal Nutrition LLC